Shopping instructions

Shopping instructions

This shop works are original works of artists. Original works can be sold.

If this painting was sold, your painting will be created very similar in the same style, colors, you will receive the same quality and beauty of the painting as what you see from the pictures.

Because all of our paintings are handmade and often custom ordered, so minor or subtle changes may occur with your painting. Your painting may not be exactly the same as the picture you made the order from. It will be nearly identical, but not exactly the same. What I can promise is our quality of work we deliver on, and it will be a beautiful painting as you expect.

100% satisfaction!

There are 4-6 sizes available to each shape. If you still can not find a perfect size in the listing, please send me an information about your custom size.

In the process of creating a painting, we will use your painting to show your photos. 
You will be able to express all your wishes, such as about colors and shadows. 
We'll make all the necessary changes. 
We will send it to you only after we take a photo and confirm it with you before the delivery of the goods.

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Transport and security

In order to protect the original quality of oil painting 100% during international shipping. All paintings are ROLLED (Unframed/Not stretched) and shipped in a quality plastic/cardboard tube to avoid damages. It’s 100% safe and painting comes back to its original/flat state once you stretch it on a wooden base. You can decide to frame it or simply stretch it at any of your local framing shops, depends on your taste, it’s beautiful both way.

All paintings shipped by express are insured, so any damage to the oil paintings during transportation will be compensated by the delivery company. You only need to cooperate with us to take good pictures of the damage and send them to us. We'll take care of the rest.

Delivery time: You will receive the painting around 10-20days(I'll send pictures to confirm with you before shipment, after you confirm no problem we will transport as soon as possible, and would soon arrive at your address. 3-7 days to finish the painting, 5-10 days to your home. by express delivery)

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ABOUT THE PAINTING.


* HANDMADE oil painting on canvas, Unframed/Not stretched.
* Packing: Rolled and shipped in a solid tube.
* Style: modern, contemporary.
* The oil painting default is unsigned.
* Material: Professional oil paints, canvas, hand-painted.
* The painting comes with EXTRA 2-3 inch white border around for stretching or framing.
* Be sure to leave the addressee phone number when your order is ready. because the Courier company requests to fill in the recipient phone number for delivery.
* Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

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Return & Exchange Policies


I gladly accept returns and exchanges

Contact me within 14 days of delivery

Ship items back within: 30 days of delivery

If you have any problems with a delivery, any questions about your paintings or you are not happy with your order for any other reason - just contact us, we will solve any problem!

 Shop: https://www.artbx.cn/

E-mail:xujujia@live.com  or  arttide001@gmail.com

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Other questions please consult me or email me.

I hope you have a pleasant shopping experience.

 Shop: https://www.artbx.cn/

E-mail:xujujia@live.com  or  arttide001@gmail.com

1 comment

  • This shop is good. Their products are very interesting.

    chloe

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